In a broad and diverse list of B2B marketing predictions, number-one on the list is that B2B marketing will become more human. Because the field has long been focused on selling to entities — not necessarily directly to humans — it’s tended to only stick to the facts.
But the time is now to approach B2B in a more human way, speaking to business buyers and evoking responses such as confidence, optimism and accomplishment. While many may have caught on to this already, the approach will now become more mainstream.
The article notes, “…It’s time to be more human. To talk to the buyers as individuals, in a language that moves them.” Recent research by Forrester predicts that making our interactions more human will be a key element for CMOs to drive new strategies and innovation moving into the future.
Read the source article at CustomerThink